Shipping Policy

We work hard to get your Queene order to you as quickly as possible. Please review our shipping details below.

Processing time: Orders are processed within 1 to 3 business days. You will receive a confirmation email with tracking information once your order ships.

Delivery time: Estimated delivery is typically 7 to 15 business days depending on your location. Delivery times are estimates and may vary due to customs, holidays or carrier delays.

Shipping rates: Shipping costs are calculated at checkout based on your location and are shown before you complete your order.

Tracking: Once your order has shipped, we will send you a tracking number so you can follow your package every step of the way.

Questions? If your order hasn't arrived within the estimated timeframe, please contact us at support@queene.online and we'll be happy to help.